At Vellvon.com, your satisfaction matters. However, please note that we do not sell or ship any products directly. Our website participates in affiliate programs, including the Amazon Services LLC Associates Program, and refers you to trusted third-party retailers such as Amazon to complete your purchase.
🔁 Returns & Refunds
Since all purchases are made through external retailers, returns, refunds, or exchanges are subject to the specific policies of the retailer from which you made your purchase.
For Amazon purchases:
✅ You may be eligible for returns within Amazon’s standard return window (usually 30 days from delivery).
✅ Refunds are typically issued to the original payment method after the return is processed by Amazon.
❌ We cannot issue refunds, accept returns, or handle exchanges directly.
📦 How to return a product
- Go to your Amazon account and view your orders.
- Find the product you wish to return.
- Follow the on-screen instructions to request a return label and complete the process.
🛠️ Defective or incorrect items
If the product you received is damaged, defective, or incorrect, please contact Amazon customer service directly to resolve the issue promptly.
📍 Countries Supported
Returns and refunds are handled by the specific marketplace (e.g., amazon.com, amazon.co.uk) where the product was purchased. Please refer to their localized return policies.
❓ Need Help?
For questions about how our affiliate links work or any issue with links on our website, feel free to contact us:
📧 Email: [email protected]